Return & Refund Policy

Last Updated: June 30, 2026

At BLUNT, customer satisfaction is one of our highest priorities. We want every purchase to meet your expectations, and we understand that there may be occasions when a return or refund is necessary. This Return & Refund Policy explains our procedures for returns, exchanges, refunds, cancellations, and order-related concerns in a clear and transparent manner.

Before requesting a return, we encourage you to review the information below to ensure a smooth and efficient process.

Return Eligibility

We gladly accept eligible returns within 30 calendar days from the date your order is marked as delivered.

To qualify for a return, the item must meet all of the following conditions:

Unused, unworn, and unwashed.
Returned in its original condition.
Includes all original tags, labels, and packaging.
Free from stains, odors, alterations, pet hair, or visible signs of wear.
Returned with all accessories included, where applicable.

Items that do not satisfy these requirements may be refused or may only qualify for a partial refund where permitted by applicable law.

Items Not Eligible for Return

For hygiene, safety, and inventory reasons, certain products cannot be returned.

Items marked as Final Sale or Clearance.
Gift cards.
Personalized or custom-made products.
Products showing signs of use, damage, or alteration.
Items returned outside the approved return period.

Refund Processing

After your returned package is received, our team will inspect the merchandise to verify that it meets our return requirements.

If your return is approved, your refund will be issued to the original payment method used during checkout.

Inspection typically begins within 2 business days after receipt.
Approved refunds are generally processed within 5–10 business days.
Your financial institution may require additional processing time before the refund appears on your account.

You will receive an email notification once your refund has been successfully processed.

Missing or Delayed Refunds

If you have not yet received your refund after the expected processing period, we recommend taking the following steps:

Review your bank or payment account.
Contact your credit card issuer.
Check with your financial institution regarding pending transactions.

If you still cannot locate your refund, please contact our Customer Support team and we will be happy to investigate the matter.

Exchange Policy

We currently offer exchanges for products that arrive damaged, defective, or incorrect.

If you wish to purchase a different size, color, or style, we recommend placing a new order while submitting the original eligible item for return separately. This helps ensure faster processing and product availability.

Damaged or Incorrect Orders

Please inspect your order immediately after delivery.

If you receive a damaged, defective, or incorrect item, notify us within 48 hours of delivery by providing:

Your order number.
A description of the issue.
Clear photographs of the item.
Photos of the shipping package and shipping label.

After reviewing your request, we will work with you to provide an appropriate solution, which may include a replacement, store credit, or refund depending on the circumstances.

Return Shipping Information

Unless an item was shipped incorrectly or arrived damaged or defective, customers are responsible for return shipping costs.

To help ensure successful delivery of your return, we strongly recommend using a shipping service that includes tracking and delivery confirmation.

Original shipping charges are generally non-refundable unless otherwise required by applicable law.

How to Request a Return

Before sending any merchandise back, please contact our Customer Support team to obtain return authorization.

Please include:

Your order number.
The item(s) you wish to return.
A brief explanation for the return request.

Email:

support@bluntproperties.com

Returns shipped without prior authorization may experience delays or may not be accepted.

Order Cancellation Policy

We begin processing orders shortly after they are placed in order to provide fast shipping.

If you need to cancel or modify an order, please contact us as soon as possible. Although we will do our best to accommodate your request, cancellations or modifications cannot be guaranteed once order processing has begun.

Business Contact Information

Bertonn Lacossade

610 E 85th St
Brooklyn, NY 11236
United States

Email:
support@bluntproperties.com

Phone:
+1 (646) 842-7319

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (Eastern Time)

Our Commitment

Every order placed with BLUNT is important to us. We are committed to providing a fair, transparent, and customer-focused return experience while ensuring that every request is handled promptly and professionally.

If you have questions regarding returns, refunds, exchanges, or any aspect of your order, our Customer Support team is always available to assist you. We appreciate your trust in BLUNT and look forward to providing you with an exceptional shopping experience.